5999b · Safe Gaming

Our Commitment to Responsible Gaming

5999b believes gaming should be purely for enjoyment — not a source of stress or financial pressure. Use our protection tools and play safely.

SAFE PLAY
Our Commitment

Why Is Responsible Gaming Important at 5999b?

Online betting and casino gaming is a source of entertainment for many people. However, when it goes out of control it can have a serious impact on personal and family life. At 5999b we always want to ensure that every one of our players can enjoy games in a safe environment, within their own means and for the purpose of entertainment.

Responsible gaming is not just about keeping yourself safe — it is a mindset that says: play for fun, not to recover losses. 5999b encourages every one of its members to enjoy games on the basis of this core principle.

Important Reminder: 5999b is for people aged 21 and above only. Opening an account or playing games by anyone underage is strictly prohibited. Age verification is an integral part of our security process.
Safety Tools

Safety Tools for You

5999b offers multiple safety tools to help you stay in control of your gaming habits.

Set Deposit Limits

Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Additional verification is required to increase a limit.

Time Limits & Breaks

Set the total time for a gaming session. When the set time is up, the system will ask you to take a break. You can also choose a cooling-off period ranging from 24 hours to 90 days.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can take a break from your account for a set period of time. During the self-exclusion period, you will not be able to log in to the site.

Set Bet Limits

Control the maximum amount you can wager in each gaming session. This tool is useful for avoiding large losses and enjoying the game within your budget.

Account Security

Keep a strong password and two-factor authentication active on your account. This ensures that only you can manage your account.

Set Loss Limits

Set a maximum daily or weekly loss amount. Once the limit is reached, the game will stop automatically so you cannot take on excessive risk.

Age Verification

21+ Age Confirmation

To open an account and play games at 5999b, you must be 21 years of age or older. Age is verified at the time of registration and with every withdrawal request.

Keeping minors away from gaming is our ethical responsibility. We advise parents and guardians to keep password protection enabled on family devices and to monitor their children's online activity.

If you find out that a minor is using a 5999b account, please notify us immediately via live chat or email. The account will be investigated and necessary action will be taken.

Parental Controls

If you have children or teenagers at home, use parental control software on your devices. This helps block access to online gaming sites. Block gaming sites in your browser settings, or contact our support team for any technical assistance.

Age Verification Process

Age is verified at the time of registration through a national identity card or passport. If any discrepancy is found in the information provided, the account will be temporarily suspended and any deposited funds will be returned.

Warning Signs

Signs of Problematic Gaming

It is not always easy to notice when gaming is becoming a problem. If you or someone you know shows any of the signs below, consider seeking help.

  • You keep betting more and more to recover losses and cannot stop.
  • You are spending money meant for essential expenses (rent, food, EMI) on gaming.
  • You are hiding your gaming from family or friends, or lying about it.
  • You feel restless, irritable, or anxious when you are not playing.
  • You are giving less priority to work, studies, or family responsibilities than to gaming.
  • Gaming is disrupting your sleep or affecting your physical health.
  • You have tried to stop gaming but have failed repeatedly.
Step-by-Step Protection

How to Use Protection Tools

You can set protection limits on your own account in just a few steps.

01

Log in to Your Account

Log in to your account at 5999b and go to the profile menu. Look for the "Security Settings" section there.

02

Choose Your Limit

Deposit limit, betting limit, loss limit, or time limit — select whichever you need and enter your preferred amount or time.

03

Confirm Your Limit

Review the limit you have set and press the "Confirm" button. The change will take effect immediately.

04

Contact Us If You Need Help

If you need self-exclusion or run into any issue, our 24/7 live chat support team will assist you right away.

Self-Exclusion Policy

Self-Exclusion — A Courageous Step

Self-Exclusion is a tool that keeps you away from 5999b for a chosen period of time, entirely at your own will. It is not a sign of weakness — it is a strong decision to take care of yourself.

Self-exclusion periods: 30 days, 90 days, 6 months, 1 year, or permanently — you can choose any option based on your need. During this period, access to your account and making deposits will be completely blocked.

While self-exclusion is active, our marketing team will not send you any promotional emails or notifications. Additional verification will be required to reactivate your account once the period ends.

Healthy Gaming Habits

Tips for Enjoying Gaming Responsibly

Following a few simple habits will keep gaming an enjoyable experience at all times.

Set a Budget

Decide before you start playing how much money you will spend at most today. Once your budget is used up, stop — wait for the next day.

Set a Time Limit

Decide in advance how long you will play each session. Avoid playing for long stretches at a time and take regular breaks.

Do Not Play on Impulse

Avoid playing when you are angry, frustrated, or under stress. Your ability to make decisions is reduced at such times and the risks increase.

Do Not Chase Losses

Placing more bets in an urge to recover losses is the opposite of responsible play. View losses as the cost of entertainment and accept them.

FAQ

Common Questions About Responsible Gaming

Log in to your account, open "Security Settings" in the profile menu and select the "Self-Exclusion" option. Choose your preferred duration (30 days to permanent) and confirm. It takes effect immediately. You can also reach our 24/7 live chat for direct assistance.

Lowering a deposit limit takes effect immediately. However, increasing a limit requires a waiting period and identity verification. This measure protects you from depositing more than you intend to in a moment of impulse.

Any funds in your account remain secure during the self-exclusion period. You can request a withdrawal at any time and receive your money via bKash, Nagad or another method within a maximum of 3 hours.

Yes. Age verification is mandatory during account registration and the withdrawal process. Age is confirmed through a national identity card or passport. No one under 21 years of age is permitted to use an account.

Some common signs are — chasing losses, hiding your gaming, neglecting family or work, being unable to stop, and feeling restless when not playing. If any of these signs appear in you regularly, please talk to our support team.

Our Bengali live chat support, available 24 hours a day, 7 days a week, responds fastest. You can also contact us by email: [email protected] — a reply is usually received within a few hours.

Enjoy the Best Games at 5999b Safely

Have fun responsibly — cricket betting, slots, live casino, or fishing games — all within your limits.