5999b Terms and Conditions

General Provisions and Applicability

These terms and conditions ("Terms") apply to the 5999b platform and all services under it. 5999b is an online betting and casino platform operated for Bengali-speaking users in Bangladesh. By using our website, mobile site, or any related service, the user automatically agrees to comply with these Terms.

Account Registration and Eligibility

To open an account at 5999b, the following conditions must be met. Each individual may operate only one account.

• The user must be at least 21 years old and must provide their real name, date of birth, and contact information.
• Only one account per person is permitted. Operating multiple accounts from the same device or IP address is prohibited.
• Accounts are strictly for personal use. Placing bets on behalf of third parties or transferring accounts is not allowed.
• It is entirely the user's responsibility to keep their login credentials confidential. Any unauthorized access to the account must be reported to 5999b support immediately.
• If information provided at registration needs to be changed, it can be updated through the support team subject to verification.
• Anyone previously banned from 5999b may not create a new account.

Identity Verification (KYC)

5999b carries out an identity verification (KYC) process to ensure a safe and transparent environment. Verification may be mandatory in the following situations:

Deposit and Withdrawal Rules

All financial transactions on 5999b are processed through payment methods available in Bangladesh. The table below provides detailed transaction terms:

4.1 Deposit Terms

• Funds deposited into the account must come only from the account holder's own payment account. Deposits through third parties are not permitted.
• Keep the correct reference number and transaction ID at the time of the transaction. These will be required as proof in case of any dispute.
• 5999b will never ask for a user's payment password or OTP.

4.2 Withdrawal Terms

• KYC verification on the account must be complete before submitting a withdrawal request.
• Withdrawals are only approved to the same payment account from which the deposit was made.
• Under normal circumstances, withdrawals are completed within 30 minutes to 3 hours. Delays may occur in the case of technical issues or when enhanced verification is required.
• Before withdrawing bonus funds, the specified wagering requirement must be met (see Section 5 for details).
• If fraudulent activity is suspected, withdrawals may be held until verification is complete.

Bonus and Promotion Terms

All bonuses and promotional offers at 5999b are governed by the rules below. By accepting a bonus, the user automatically agrees to these terms.

Betting and Gaming Rules

All gaming and betting activities on 5999b are conducted in accordance with the following principles. Our goal is to ensure a fair and transparent environment.

Prohibited Activities and Conduct

The following activities are strictly prohibited on the 5999b platform. Violating any of these may result in permanent account termination and forfeiture of deposited funds.

• Creating multiple accounts to unfairly claim bonus or promotional benefits.
• Using computer programs, bots, or automated software to place bets or play games.
• Using the platform for money laundering or any illegal financial activity.
• Stealing or misusing another user's information or identity.
• Intentionally exploiting system vulnerabilities or bugs and failing to report them.
• Harassing, threatening, or using abusive behavior toward other players or 5999b staff.
• Sharing, selling, or transferring an account to other users outside the platform.
• Placing a bet on an event where the outcome is known in advance (match fixing).

Account Suspension & Closure

Privacy & Data Protection Policy

5999b places the highest importance on protecting users' personal information. Our full privacy policy is published separately. The key points are summarised below:

• All your transactions and personal information are protected by SSL encryption.
• Your information is used only to provide our services and to comply with applicable laws.
• 5999b does not sell your information for marketing purposes or to third parties.
• You may request details of your stored information or ask for it to be deleted at any time.

For more details, please read our Privacy Policy page.

Responsible Gaming Guidelines

5999b believes that online gaming is a form of entertainment — never a source of income or a solution to financial problems. We encourage our users to play responsibly.

For the complete responsible gaming guidelines, please read our Responsible Gaming page. For users aged 21 and above only.

Limitation of Liability

5999b does not accept liability for the following. However, we are always committed to improving the quality of our services.

• Technical issues caused by internet disconnection, power outages, or other external factors.
• Losses caused by the user's own negligence or mistakes.
• Delays or errors related to third-party services (payment gateways, game providers).
• Events beyond our control (acts of God, cyberattacks, government directives).
• Financial losses incurred by users as a result of gaming decisions — all bets are placed at the individual's own discretion.

Changes & Notification of Terms

5999b reserves the right to amend these terms and conditions at any time. The following process will be followed for any changes:

• Users will be notified in a timely manner via the website before any significant changes take effect.
• Updated terms will take effect from the date of publication. Continued use of the platform after the changes will be considered acceptance of the new terms.
• If you object to the new terms, please stop using the platform and contact the support team.
• The "Last Updated" date at the top of this page always reflects the date of the most recent change.